Return and cancellation policy

 Return and cancellation policy 

 

Returns & Refund Policy (Updated)

We have a "NO RETURN & REFUND POLICY AT THE TIME OF DELIVERY " 

 

Post delivery return & refund

Post delivery returns are accepted only if there is an issue with the quality or freshness of the food products or if the product you received is damaged in case of non-food products. In such cases, we will issue a credit note for the value of the returned products excluding shipping charges and RTO charges which will be credited to your bank account. Such actions will be proceeded only when we receive satisfactory evidence of issue in quality of product or products.

Acceptance of returns & refund post delivery is subject to a satisfactory inspection by our customer
service team.

What do I do if an item is defective (broken, leaking, expired)?

In case you receive any defective item you can email us on our mail ID: shopagrofield@gmail.com with your concern and relevant images for the same. If after inspection by our customer service team it is evident that any product is defective we will create a return and refund you with the amount you paid excluding shipping charges and RTO charges.

How will I get my money back in case of a cancellation or return?

What are the modes of refund? The amount will be refunded to your bank account in 7-10 working days. Please contact customer support for any further assistance regarding this issue.

Cancellation by Web App

There is no option to cancel your order once it has been placed over the web app.